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Are you seeking a good maid agency in Singapore to get the most suitable domestic helper for your household? Asia Employment Agency is a leading maid agency you can rely on. With us you can find a highly experienced consultancy which provides detailed maid profiles, phone interviews, needs-matching and other value-added services.
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Detailed Profiling Service

We provide a detailed profile service to you in order to assist you better.
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Phone Interviews & Consultation

We can conduct phone interviews and consultation for you.
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Value Added Services

We provide a wide range of value added services to help you.
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REFER A FRIEND
& RECEIVE $100

Valid upon successful placement of
Foreign Domestic Worker.

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VIEW OUR
FEATURED MAIDS

For Philippines, Indonesia
Domestic Helpers.
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$200 OFF
AGENCY FEE

For Philippines Domestic Helpers.
Quote Promo code AEAPH.
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LOOKING FOR
AN EMPLOYER

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us now.
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FAQs

Frequently Asked Questions

Asia has thirty years of experience when it comes to sourcing for quality Foreign Domestic Workers (FDW) in Asia. We work closely with our affiliates in the region to put every FDW through a stringent selection process before shortlisting them.

All Singapore citizens, Permanent Residents and expatriates who hold a valid employment or work pass may hire an FDW. You are required to have a valid reason to employ an FDW to work at your own residence. Employers who are expatriates also need to declare that their family members are living with them at the point of application. All applications are subject to the approval of the Ministry of Manpower (MOM).

Employers are required to pay a monthly levy of S$265 (normal) or S$120 (concessionary). Levy charges begin on the second day after the FDW arrives in Singapore, inclusive of the day of arrival. Levy payments can only be made via GIRO and the FDW’s Work Permit (WP) will be cancelled if the levy is not duly paid. You can view your levy bills online using the Internet Foreign Worker Levy Billing System with your SingPass.

An employer is eligible for a levy concession for each FDW – of up to two FDWs per household – if he or she fulfills the conditions stipulated by MOM. In general, a household that has a child who is a Singaporean Citizen below 12 years of age or an elderly individual (employer/spouse/parent/parent-in-law/grandparent/gandparent-in-law) who is a Singaporean Citizen aged 65 years and above would qualify for the concession. An employer who has a person with disability in the household would also qualify. Please contact us for further details.

For Filipino FDWs:

  • Their command of English are generally good.
  • Most of them are Catholics or Christians.
  • Generally they require at least a day off per month, although some may work without off days if compensated by a higher salary.

For Indonesian FDWs:

  • They speak Bahasa Indonesia, which is quite similar to the Malay language used here in Singapore. Some of them who are college graduates or had worked in Singapore before, so they would be able to speak and understand simple English.
  • Most of them are Muslims and do not eat pork. However most of them would not mind handling pork during their course of work if so required.
  • Generally they are agreeable to work without off days in lieu of a compensation of salary.

For Indonesian FDWs, their monthly salaries range from S$450 to S$600 depending on their working experiences and capabilities. For Filipino FDWs, their monthly salaries range from S$500 to $600 depending on their working experiences and capabilities.

Our FDWs are personally interviewed by our staff and put through a stringent screening process before they are selected for employment in Singapore. The FDWs are first recruited by our provincial recruiters, then transported to our Training Centres. There, only applicants who are considered suitable by the standards set by the Ministry of Manpower in Singapore (MOM) will be shortlisted and interviewed. Applicants must further meet the preliminary physical, mental and attitude requirements set by our agents before they can proceed for the second round selection.

Selected FDWs will then go through the training programmes in the designated training centres for approximately 1 month. Those with undesirable work attitudes and poor learning capabilities will then be disqualified. Essentially, only good candidates are finally offered a job in Singapore.

We will do our best to provide a smooth and convenient “1-in-1-out” service to employers as we understand the need for immediate replacements after their existing FDW is transferred. We will do our utmost to match the timing whilst at the same time abide by MOM’s regulations and formalities.

Yes. At Asia, we offer webcam and/or telephone interviews for a choice of an FDW who is not in Singapore so as to facilitate the selection. Due to the inaccessibility of some remote centres, prior notice is required for arrangements of such interviews.

Inevitably, some qualified FDWs may not be found to be suitable for employers due to personality or incompatibility issues. In such instances, we do provide counseling services to the FDWs and assistance to the employers. After which, if the existing FDW needs to be transferred, we will provide a replacement as conveniently and as quickly as possible.

We offer several service packages comprising of different FDWs replacement entitlements and fees. We can customise the service package as required if necessary.

At Asia, we are committed to providing personalised service to our customers before and after the FDW’s engagement. We believe in making a perfect match for both our employers and our FDWs and will do our utmost to achieve this.

 We have a refund policy on the balance of the advance payment in the event the FDW is returned and successfully transferred to a new employer. This policy is conditional upon the employers not breaching any of the clauses stated in the service agreement with the agency.

We accept cash, Nets and cheque payments.

We value our customers. At Asia, we are committed to providing excellent before- and after-sales service to all of our customers. We provide loyalty programmes and a full-range of services that includes counseling of the FDW, renewal of work permit and passports, home-leave arrangements, endorsement of embassy documents, replacement of FDWs, skill upgrading courses, arrangement of air-tickets, and repatriation of the FDWs upon completion of their contracts. We also provide counselling services for your FDW.

The employers are required to take care of their FDW medical expenses in Singapore. Therefore, all FDWs need to be covered with adequate insurance. This is compulsory before a work permit is issued by MOM. The new insurance policy requires the FDW to be covered with a minimum sum of S$15,000 per year for hospitalisation claims. The sum is in line with the new hospitalisation subsidy regulation. It is also compulsory for employers to take up a Personal Accident Insurance policy for their FDWs before they can employ him or her. The minimum sum assured should be S$40,000. Nevertheless, we would advise employers to upgrade the FDW insurance policy to an even better coverage to meet higher-than-expected bills arising from the FDW hospitalisation expenses.

Yes, the employer can repatriate the FDW without going through the agency as long as such action does not breach any of the clauses in the service agreement between the employer and the agency. However, we would strongly advise the employer to repatriate the said FDW via our agency, so that we may discharge your responsibilities (if any) to protect your interests

OUR CLIENT'S TESTIMONIALS

Read testimonials about Asia Employment Agency services.

My First Maid from Asia Employment

I hired my first maid from Asia Employment 2 years ago. She was hired to look after my new born baby and my auntie who is sick.

- Lin Youjian

Great Service

I must commend Asia Employment Agency for always getting for me good maids since my first baby who is now working.I have had capable maids to help look after my kids and later my aged mother and at another time, take care of my wife when she had cancer. Thank you for your assistance and great service.

- Wee Kay Kee

Good Domestic Helpers

Our relationship with Asia Employment began some 25 years ago when we got our first domestic helper for our first baby.They have been providing us with many good domestic helpers ever since. All of whom finished or exceeded their contracts satisfactorily.We are very glad with Asia Employment’s helpful, efficient and comprehensive service both during the hiring selection process and throughout the domestic helper’s employment.

- Steven & Priscilla Lau

Given A Replacement Promptly

My family started getting maids from Asia Employment in 2004. We have had Filipino and Indonesian Maids from them of which many have either finished or extended their contracts with us.My previous maid didn’t work out well due to the girl being homesick, but we were given a replacement very promptly. This new maid is a god send and takes care of my aged father very well. I would like to thank Asia for their very professional and expert service.

- Pang Gek Neo

Great Help Ever Since

We recruited our helper from Asia Employment a few months back as were expecting our first child. We needed help around the house and mainly to look after the baby once we go back to our full time jobs.

- Luuc & Fransisca

7 years and Counting

I have been using Asia Employment Agency for the last 7 years since I have moved over to Singapore from Hong Kong. Having a family of six (comprising of 4 kids) as well as an elderly mother who was bedridden and totally dependent on carers.

- Geraldine Chong