Asia has thirty years of experience when it comes to sourcing for quality Foreign Domestic Workers (FDW) in Asia. We work closely with our affiliates in the region to put every FDW through a stringent selection process before shortlisting them.

Employers are required to pay a monthly levy of S$265 (normal) or S$120 (concessionary). Levy charges begin on the second day after the FDW arrives in Singapore, inclusive of the day of arrival. Levy payments can only be made via GIRO and the FDW’s Work Permit (WP) will be cancelled if the levy is not duly paid. You can view your levy bills online using the Internet Foreign Worker Levy Billing System with your SingPass.

For Filipino FDWs:

• Their command of English are generally good.
• Most of them are Catholics or Christians.
• Generally they require at least a day off per month, although some may work without off days if compensated by a higher salary.

For Indonesian FDWs:

• They speak Bahasa Indonesia, which is quite similar to the Malay language used here in Singapore. Some of them who are college graduates or had worked in Singapore before, so they would be able to speak and understand simple English.
• Most of them are Muslims and do not eat pork. However most of them would not mind handling pork during their course of work if so required.
• Generally they are agreeable to work without off days in lieu of a compensation of salary.

Our FDWs are personally interviewed by our staff and put through a stringent screening process before they are selected for employment in Singapore. The FDWs are first recruited by our provincial recruiters, then transported to our Training Centres. There, only applicants who are considered suitable by the standards set by the Ministry of Manpower in Singapore (MOM) will be shortlisted and interviewed. Applicants must further meet the preliminary physical, mental and attitude requirements set by our agents before they can proceed for the second round selection.

Selected FDWs will then go through the training programmes in the designated training centres for approximately 1 month. Those with undesirable work attitudes and poor learning capabilities will then be disqualified. Essentially, only good candidates are finally offered a job in Singapore.

Yes. At Asia, we offer webcam and/or telephone interviews for a choice of an FDW who is not in Singapore so as to facilitate the selection. Due to the inaccessibility of some remote centres, prior notice is required for arrangements of such interviews.

We offer several service packages comprising of different FDWs replacement entitlements and fees. We can customise the service package as required if necessary.

We have a refund policy on the balance of the advance payment in the event the FDW is returned and successfully transferred to a new employer. This policy is conditional upon the employers not breaching any of the clauses stated in the service agreement with the agency.

We value our customers. At Asia, we are committed to providing excellent before- and after-sales service to all of our customers. We provide loyalty programmes and a full-range of services that includes counseling of the FDW, renewal of work permit and passports, home-leave arrangements, endorsement of embassy documents, replacement of FDWs, skill upgrading courses, arrangement of air-tickets, and repatriation of the FDWs upon completion of their contracts. We also provide counselling services for your FDW.

Yes, the employer can repatriate the FDW without going through the agency as long as such action does not breach any of the clauses in the service agreement between the employer and the agency. However, we would strongly advise the employer to repatriate the said FDW via our agency, so that we may discharge your responsibilities (if any) to protect your interests